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Accessibility

The Northwell Health At Jones Beach Theater strives to ensure that all of our guests have a great time at our venue. If you need additional assistance while you are here please make sure you let us know.

  • Ticketing- ADA tickets can be purchased online via www.livenation.com. You do not need to call the box office to place an order as all of our accessible tickets are available through www.livenation.com. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in every price range but be advised it does occasionally sell out. We have limited seating available for guests on the day of the event, so please make sure you purchase accessible seating when you order tickets.
  • Day of Show Parking- Accessible Parking is located outside the Northwell Health At Jones Beach Theater in main parking field # 5. Let the parking staff know that you need accessible parking and they will direct you to this lot. You do not need to have an accessible placard in order to park in this lot, but please be advised that parking is limited. If you do not absolutely need accessible parking- please park in the general lots. 
  • Accessible Stations- if you have questions or need assistance we have a table staffed with customer service employees to help answer questions related to seating or other accommodations. These stations are located at the guest service booth, which is located near the main entry gate on the red-bricked plaza.
  • Unexpected Needs- if you have had an injury or illness that prevents you from using the original seat you purchased we strongly recommend going through www.livenation.com to exchange all tickets for accessible. We will have a very limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.
  • Interpreter Requests- if you will need an interpreter for an event please give us at least 2 weeks' notice to secure. Guests who request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for interpreter services. Please call 1-800-745-3000 to arrange for an interpreter for your visit.
  • Accommodations- all venue bathrooms, concession stands, and merchandise stands are accessible.